In recent correspondence to me, West Virginia Public Service Commission (PSC) General Counsel Richard E. Hitt ,advised me that the PSC is continuing to "aggressively process individual formal and formal complaints. He also explained that "we have determined that a general investigation should be initiated into the practices and procedures of both Potomac Edison Company and Monongahela Power Company as it relates to meter reading, billing and practices involving estimated bills" and that this investigation "will also allow the Commission Staff, as well as other parties, to investigate and analyze these practices and make recommendations on future improvements".
For more information on how to file a complaint with the West Virginia Public Service Commision, telephone 1-800-642-8544.
Delegate Larry D. Kump
For more information on how to file a complaint with the West Virginia Public Service Commision, telephone 1-800-642-8544.
Delegate Larry D. Kump
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